After we have received your order, you will receive a confirmation email with your order number to the email address you have provided. If you do not receive a confirmation in your inbox, please check your spam/junk folder or contact our customer service at info@weat-studio.com

Once your order has been fulfilled, you will receive a shipping confirmation email with a link to the tracking details. You will be able to find the status of your order on your customer account. 

We offer worldwide express shipping with DHL Express - delivery usually takes within 5-10 business days.

If you encounter any problems regarding your order shipment, please do not hesitate to contact info@weat-studio.com. 

Absolutely! Within 14 days of receipt, you can return or exchange your product. In order to do so, please send an email to our customer service at info@weat-studio.com. Please note, the shipping cost of returning item/s for an exchange or refund, is not covered or reimbursed by us. However, if you request an exchange, we will arrange the shipping of the new item to you.

For further information, please refer to the return page.

We ship internationally, however if you do encounter any problems, please do not hesitate to contact info@weat-studio.com.

Shipping costs vary from country to country and will be calculated at checkout. 

For further information please refer to the shipping page.

We accept the following payment methods:

- Paypal

- Mastercard 

- VISA

- Amex

- Apple Pay 

- Google Pay

It is our top priority that all our customers have a great experience alongside receiving our products in the quality promised, and we apologize if this is not the case for you.

Kindly send us a photo and short description of your issue to info@weat-studio.com and we'll take care of it as soon as possible. Please include your order number as well, which you can find on your invoice or in the order confirmation. WEAT will take care of all return shipping charges for cases as such.