Returns
We understand - sometimes a style is just not the right fit for you. Don't worry, as long as the item is still in its original condition, we accept returns, subject to the regulations listed below.
RETURN POLICY
You can return items within 14 days of delivery for a full refund to your original payment method. Items must be in their original condition with packaging and labels intact. Return shipping costs are not reimbursed unless the item is defective.
Items that appear worn, washed, or altered may be rejected. Free shipping costs will be deducted from refunds if there is no exchange. Personalized items cannot be returned. Refunds for discounted items are based on the invoiced amount after discounts.
HOW DO I RETURN?
If your order meets the above requirements, please follow the steps below to request your return. It's easy and fast!
- Log in to your account here.
- Check your email for a verification code.
- Enter the code on our website.
- Select the order and items you wish to return.
- Choose a return reason and click "Request Return."
If approved, you'll receive an email with shipping instructions and a return form within 48 hours.
Important: Include this form in your return shipment. For questions, contact our Customer Service team at order@weat-studio.com
ARE RETURNS FREE OF CHARGE?
Return shipping costs are your responsibility. Ensure your package is adequately stamped and use a registered postal service. Keep proof of postage as we are not responsible for lost items.
HOW LONG DOES IT TAKE TO PROCESS MY REFUND?
The refund can only be processed back to the original method of payment. Refunds are processed within 10 business days after we receive your return. You will get an email confirmation. Refunds to PayPal and credit cards may take up to 10 business days to appear in your account.